Burst pipes
Active spraying or flooding from failed pipework.
Emergency
When water won’t wait
Bursts, flooding, sewage backing up, or no water to the house — call first. This page is here so you know what to do while we mobilise.
Call now
Tell us what’s happening and your Eircode if you have it.
While you wait
Quick steps that help
- Know where your stopcock is — under the kitchen sink or near the front door is common
- Turn it clockwise to stop the mains if water is pouring
- Switch off electricity near standing water if it’s safe to reach the board
- Move rugs and furniture if you can; photos help later for insurance
These are general tips, not a substitute for a plumber on site.
What counts as emergency
We prioritise
Major leaks
Ceiling collapses, tank failures, uncontrolled flow.
Blocked foul drains
Sewage overflowing or toilets that won’t clear anywhere in the house.
A dripping tap can wait for a booked slot. When in doubt, call — we’ll say if it can wait.